Privacy Policy
EFFECTIVE DATE: AUGUST 7, 2025
This Privacy Policy ("Policy") explains how Calibrx AI ("Calibrx," "we," "us," or "our") collects, uses, shares, and protects information when you use our mobile applications, websites, and services, including the Calipet mobile application (collectively, the "Services").
Agreement: By using the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Services.
01. Information We Collect
1.1 Account Information
- Email address
- Profile information you choose to provide (e.g., gender, avatar, preferences)
- We do not collect your real name unless you choose to provide it.
1.2 Health & Nutrition Data
Calipet allows you to enter or generate:
- Food logs
- AI-generated calorie and nutrition estimates
- Macros and nutrient breakdowns
- Meal history
- Weight or other health-related entries
This data is collected only to provide core app functionality.
1.3 Photos & User Uploads
We collect:
- Meal photos
- Images submitted for AI recognition
- Other content you upload
Photos are uploaded to Firebase Storage and used for food analysis.
1.4 Usage & Device Data
Automatically collected through Firebase and analytics tools:
- App interactions and feature usage
- Screen views and session data
- Device model, OS version, IP address, language settings
- Crash logs and performance metrics
1.5 In-App Purchases
We receive:
- Subscription status (active, expired)
- Purchase receipts
- We do not receive full payment details, which are handled by Apple or Google.
1.6 Communications
If you contact us, we collect:
- Email messages
- Feedback and support requests
02. How We Use Information
We use collected information to:
- Operate, maintain, and improve the Services
- Provide nutrition estimates, calorie analysis, and personalized insights
- Deliver core functionality (logging meals, tracking progress, generating summaries)
- Process subscriptions and manage account access
- Prevent fraud and misuse (e.g., fake scans, exploit attempts)
- Diagnose crashes and enhance performance
- Send important service or policy updates
- Generate anonymized analytics for product improvement
03. AI Processing (Important)
Some features use third-party AI providers such as OpenAI or Google to analyze photos or generate nutrition estimates.
- Uploaded photos and related data may be temporarily processed by these providers.
- Data is used only to fulfill your request (e.g., food recognition).
- AI outputs may be inaccurate, incomplete, or unreliable.
- You should not rely on AI outputs for medical or dietary decisions.
04. How We Share Information
We do not sell personal information. We may share information with:
4.1 Service Providers
Including but not limited to:
- Firebase Authentication, Firestore, Firebase Analytics, Crashlytics
- Google AdMob (optional rewarded ads)
- OpenAI or other AI vendors (image recognition and food analysis)
These providers operate under strict confidentiality agreements.
4.2 Legal Compliance and Safety
We may disclose information if required by:
- Law
- Legal process
- To protect the security, rights, or property of Calibrx or users
4.3 With Your Consent
If you choose to share content or link third-party accounts (optional).
05. Rewarded Ads (AdMob)
- Calipet may offer optional rewarded ads through Google AdMob.
- Ad interactions are handled under Google's privacy policies.
- No health data or photos are shared with ad partners.
06. Your Rights and Choices
You may:
- Access or update your profile data
- Delete your account
- Request deletion of your data
- Opt out of non-essential emails
- Exercise data portability or restriction rights where applicable
Data Deletion
You may delete your account and associated data:
- Directly within the app (Account → Delete Account), or
- By contacting: legal@calibrxai.com
Deletion permanently removes your health data, photos, logs, and account info from active systems.
07. Data Retention
We retain personal information only as long as necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Deleted accounts are processed promptly and removed from active databases.
08. Children's Privacy
- The Services are not intended for children under 13.
- We do not knowingly collect personal information from children under 13.
- If you believe data was collected from a child, contact us immediately at legal@calibrxai.com.
09. Security
- We implement administrative, technical, and physical safeguards to protect your information.
- However, no method of transmission or storage is completely secure.
10. International Users
If you access the Services from outside the U.S., you understand your data may be processed in countries with different data protection laws.
11. Changes to This Policy
- We may update this Policy periodically.
- Material updates will be communicated through updated "Effective Date," in-app notifications, or email (where applicable).
Continued use constitutes acceptance.